Hello
Like many, I wanted to change my plan before June 1.
So I’m trying to switch from Starter to the PERSO plan.
There I get an error “An error occurred while modifying your shared hosting plan. (Cannot read properties of undefined (reading 'order'))”
ok… I’m opening a ticket.
They ask me to follow the guides (no kidding).
They give me a response that isn’t meant for me (great, privacy)
Then they tell me it’s a bug and that it’s been escalated.
My report dates from May 13.
The last support message is from May 18 (We are still waiting for information from the administrators.)
I tried a follow‑up on June 4, nothing.
I tried a follow‑up on June 21, nothing.
The last support message is over a month old........
Anyway, after trying just now, it’s still buggy.
Question: “If you want to keep your current rates, you can renew your hosting before June 1 2026.”
I hope I’ll still be able to benefit from it if they ever fix the bug.
