I'm posting here to see if anyone else has encountered this kind of situation, because I'm a bit lost.
I have a GPU instance (model l40s-90, Gravelines / GRA11, billed at €1.40 excl. tax per hour) on a Public Cloud project created on July 23, 2026. On my “upcoming invoicing” for the current month, I see an on‑demand consumption of more than €2,287 for this single instance.
What seems inconsistent to me:
The instance has existed at most since July 23, i.e. ~9 days as of August 1 (~216 h if it had run continuously).
At €1.40 /h, that would amount to at most ~€300 for the period.
Yet €2,287 would correspond to ~1,634 h, i.e. ~68 days of operation — impossible.
I also noticed that the amount kept increasing while the instance was shelved, then deleted.
I have already opened a support ticket with these details. While waiting for their response, I wanted to ask:
Has anyone experienced such a discrepancy between billed hours and the actual runtime of an instance?
Hello @Anvena,
It is an estimation error related to a technical incident on the OVHcloud side, which mistakenly affected the forecasted consumption calculation for Public Cloud of certain projects, including yours.
We apologize for this incident as well as the concern it caused. The fix has been deployed no action is required on your part. You can follow the details of this incident on our status page:
Indeed, the issue seems to have been resolved; I will mention it in the ticket and close it, since it hasn't been taken up yet.
Thank you for your response, it quickly reassured me to see it, but I didn't have time to reply properly at the moment as I was traveling without a reliable connection.
