Hello, my hosting was disabled by OVH for abuse.
I don't know how to restore it and fix the error so that it doesn't happen again.
Thank you for your help
If the site has been hacked, it needs to be “cleaned” and then you should request its re‑hosting. Cleaning is long and complicated even when you’re used to it. It should always be updated at least once a week. More should be said about what makes the site work.
Generally, the best solution is still to roll back to a backup taken before the attack, then immediately apply all available patches.
Cleaning "by hand" is a real hassle, and there’s no guarantee it’s done correctly.
Hello @IsabelD
The simplest and fastest solution is to perform a restoration of Hosting and Database to a date before your issue. E.g., a week earlier.
See the paragraph in my guide: T - OVH Restoration of your site to an earlier date
When your WordPress site is finished and operational, don’t forget to back it up on your PC.
Backups of your site at OVH are not eternal.
Excerpt from my guide: T - OVH Restoration of your site to an earlier date
At OVH, restoring your hosting can only go back a maximum of two weeks.
If your site was hacked three weeks ago, you’re out of luck and will have to delete everything and rebuild your site from scratch.
At OVH, restoring your database can only go back a maximum of two months.
Remember to make a Hosting and Database backup on your PC once a month.
See the paragraph in my guide: Ua - Full backup of your site to your PC
See the paragraph in my guide: Ub - Full restoration of your site from your PC
I ended up having OVH and they put the site back online.
It's a WordPress, I'm running an antimalware plugin but I don't know if that will be enough
!
Hello @IsabelD
Remember to regularly back up your site on a PC as described in my guides. 