My server in Sydney has been down for the past few days.

Don't know what's going on? My server in Sydney can't be used for web at all and everything takes forever to load. Before it also took longer to load but everything worked. Now it just loads or disconnects.

Same probleme with a s1-2 Public Cloud server in SYD1.
I have alerady opened a support case (CS15043723), but no answer since 7 days🙁.

During night hours, the server is reachable from time to time, but no chance to deliver web pages > 5 kb.

Hi Damián,

If your Sydney server is loading very slowly or disconnecting entirely, it could be related to network routing issues, disk I/O problems, or temporary congestion at the data center. I’d recommend checking server load, running basic network diagnostics, and confirming there’s no ongoing maintenance or outage on the provider side.

For managing and optimizing complex workloads and configurations, tools like PrusaSlicer show how performance tuning and efficient data handling can make a big difference, especially when systems start slowing down unexpectedly.

Hopefully your provider can pinpoint the issue quickly.

Hi Damián,

If your Sydney server is loading very slowly or disconnecting entirely, it could be related to network routing issues, disk I/O problems, or temporary congestion at the data center. I’d recommend checking server load, running basic network diagnostics, and confirming there’s no ongoing maintenance or outage on the provider side.

For managing and optimizing complex workloads and configurations, tools like PrusaSlicer show how performance tuning and efficient data handling can make a big difference, especially when systems start slowing down unexpectedly.

Hopefully your provider can pinpoint the issue quickly.

Hello,

Could you provide me with your support ticket numbers so that I can forward them to the relevant department, please?

^FabL

Hi Damián,

If your Sydney server has been slow and now keeps disconnecting, this could be due to network congestion, routing issues, or a hardware problem on the host side. I’d recommend checking:

  • Network latency and packet loss (ping + traceroute)

  • Disk and CPU usage

  • OVHcloud service status for the Sydney region

You can also try testing connectivity from different devices and networks (including mobile) to rule out local ISP issues. Tools and apps like arceus ios can sometimes help with quick connectivity checks and remote testing on the go.

If the issue persists, opening a support ticket with OVHcloud is probably the fastest way to get clarity, especially if there’s a hardware or datacenter-side problem.

Hope this helps, good luck!