Domain name problem and website display

Domains and Hosting
1

Hello,

I have a domain name that is atelierchan.fr

When I type this address, this is the page that appears:

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From my WordPress dashboard, when I click “go to the site”, this is what appears:

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I don’t know how to make it so that when I type atelierchan.fr, my shop appears like in the second photo, i.e., without the /www/atelierchan/ part.

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Thanks

2

Hello @chan87

This starts off badly:

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One‑click installation or manual?

How many pages have been created?

Here is a short guide I wrote that might give you some clarity for a complete and clean installation of your site.

Guide – Understanding the Domain Relationship > DNS Zone > Hosting > Site Folder

See → CMS - WordPress - OVH Installation Guide

Read and assess your situation by following carefully the paragraphs: A to J applicable to all CMSs

Feel free to give me feedback: positive or negative.
That’s how I fine‑tune my guide.
If my answer solves your issue, please click “Approve the solution”.

3

Hello @chan87

In the Multisite tab set root folder www/atelierchan

4

It’s a one‑click installation

5

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I don’t know if this is related, but I can’t edit the second line.

6

Hello @chan87

Did you read and apply what I indicated in my last message?

7

It still doesn't display the site correctly even though it seems to work. However, I no longer have access to the WordPress admin panel, I get this error message: Not Found The requested URL was not found on this server.

8

Hi @chan87

Take a look at this guide :backhand_index_pointing_down:

https://docs.ovhcloud.com/en/guides/web-cloud/web-hosting/diagnostic-errors-module1clic

Let us know, cheers.
Sergio Turpín

9

Hello @chan87
That’s the whole difficulty with “one‑click” installations and their recurring problems.

You installed your site “one‑click”:

That is the source of all your problems.

Before tweaking anything, I propose that you make a full backup of your site:

See in my guide the paragraph: Ua - Sauvegarde complète de votre site sur votre PC

10

Next:

Currently your site displays, but not the site admin.

Since you don't have access to the site admin, you will need to manually edit the permalinks in the database:

See in my guide the paragraph: S2 - WordPress - Modification via la Base de Données

11

Hello @chan87

So where are you?

at 12:50:

I get the impression that you deleted the old site and are starting a manual installation again.