On August 1, 2026 I received an email alert about resource usage for a project in Public Cloud (Instance – Virtual Machine Instances). I have had a VMI c2-30 active for many months with a monthly charge of about 620 PLN. Now an email arrived stating that the current resource consumption is at the level of 3000 PLN (after 9 hours into the new month). Have you encountered a similar situation on your accounts, where despite a set monthly payment for the instance, you are additionally charged for resource usage of the same instance?
Thank you for bringing this to our attention, and we apologize for any worry it may have caused.
It was an estimation error linked to a OVHcloud technical incident, which wrongly impacted the forecasted consumption calculation for Public Cloud of certain projects, including yours.
The correction has been deployed on our side, no action is required from you. You can follow the details of this incident on our status page: