Gommi
September 28, 2026, 3:46pm
1
Hello,
A ticket (CS16780574 ) has been open for several days regarding DNS servers blocked on parking. I don’t seem able to change them myself. Could you prioritize my ticket?
Thank you in advance!
sturpin
September 28, 2026, 3:53pm
2
Hi @Gommi
Thank you very much for sharing your support ticket.
No, unfortunately you cannot resynchronize the DNS servers; it must be done by company staff. @Asterix , can you review ticket CS16780574 ?
Thank you very much, best regards.
Sergio Turpín
Asterix
September 29, 2026, 1:13pm
3
Hello @Gommi and @sturpin
I've restarted the synchronization of your DNS servers; the issue should be resolved quickly, and I've also handled ticket CS16780574.
Feel free to ping me here or on the ticket if the problem shows up again.
Astérix