Ticket CS16819933 - Problème de synchronisation

The account omar.diop@jambaar.org had been blocked for spam. After the unblock, I set up the address in Outlook and, following synchronization, sent emails have not yet appeared in the Sent Items folder.

Could you help me.

Hi @Ahmadou

Follow these steps in your Outlook:

  • Go to the File menu and click Account Settings > Account Settings
  • Select your email account and click Change
  • In the window that opens, look for the option “Do not save copies of sent items”
  • Make sure this box is NOT checked. If it is, uncheck it and click “Next” and then Finish.

With this, Outlook should start saving a copy of sent emails in the server’s “Sent Items” folder, and it will sync with webmail.

Let me know if you were able to fix it :wink:
Sergio Turpín

Thank you @sturpin. Your mail is well received.